Privacy Policy
Effective Date: January 23,2020
Thanks for visiting MISUKI. MISUKI ("us", "we", or "our") operates http://www.misukicandles.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. This Privacy Policy describes what we do with personal information that we collect and use for our own purposes, such as information about how you use and interact with our site.
PERSONAL INFORMATION WE COLLECT
The Types and Categories of Personal Information We Collect
We may collect personal information under a broad range of circumstances. Generally, we collect the following types of information directly from you:
Identity data, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address (including street, city, state, postal code, and/or country).
Registration data, such as information provided by you when you register for an account to use our Site, including usernames and passwords.
Marketing and communications data, including your marketing preferences and your subscriptions to our publications.
Transaction data, including orders for our products and services and details of payments to and from you, including purchase history and limited payment card information.
Your feedback, including feedback from you about our Site as well as our products and services generally, which may include data gathered from any MISUKI surveys in which you participate or reviews submitted by you.
Internet-Related Information We Collect
We collect information from visitors to our Site, including the following general data: the referring URL; your demographic information; your Internet Protocol (IP) address; which browser you used to come to the Site; the country, state or province from which you are located; and the pages of our Site that you viewed during your visit and any search terms entered on our Site. Generally, we collect this data for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our Site. We track visitors’ traffic patterns throughout their online sessions, including pages or specific URLs a visitor views while using the Site. We use your information to diagnose problems with our servers and software and to administer our Site. Information Collected From and About Third Parties In accordance with applicable law, we may collect personal information about you from third parties, such as social media websites, to help us improve and customize our Site to your preferences and for other purposes set forth in this Privacy Policy.
HOW WE USE YOUR PERSONAL INFORMATION
Services and transactions. We may use your personal information to deliver services to you or carry out transactions you have requested, including, but not limited to, providing information on MISUKI products or services you have purchased or otherwise use, processing product orders, handling warranty claims, answering customer service requests, and facilitating the use of our Site.
Improving our Business. We may use your personal information to perform business analyses or for other purposes that help us to develop and improve the quality of our business, our Site, products and services (including new products and services). We may use your personal information to conduct research and analysis to help us analyze your purchasing preferences, identify the products and services that best meet your requirements and measure the effectiveness of the advertising we serve you. Where permitted by law, we may combine the information that we collect via our Site with other information we hold about you (such as information about your use of our products and services) in order to offer you an improved and consistent customer experience when interacting with us or for other purposes set forth in this Privacy Statement.
Marketing. In accordance with applicable laws and regulations, we may use your personal information to inform you of products or services which may be of interest to you, and to otherwise communicate with you about offerings, events and news, surveys, special offers, and related topics. You are able to opt-out from marketing communications sent via e-mail at any time, free of charge by using the “unsubscribe” link in any e-mail marketing materials you receive from us.
Enforcement and Protecting our Business. We may use the personal information we collect in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our terms and conditions, violations of law or other misuse of our Site, products, or facilities. We may use your personal information to administer and protect our business and our Site, including troubleshooting, system maintenance, support, reporting and hosting of data. We may use your personal information to promote, defend or protect our legal, regulatory, and business interests.
HOW WE SHARE YOUR INFORMATION
Sharing Information - We may share your personal information with selected third parties in accordance with applicable law, including as set out below.
Service Providers. We may share your personal information with companies with whom we have contracted to provide services on our behalf, such as hosting websites, conducting surveys, processing transactions, analyzing our Site and performing analyses to improve the quality of our business, Site, products and services. MISUKI currently uses Squarespace as our e-commerce platform.
Payment Card Transactions. All payments for purchases made through the Site are completed using a third-party vendor’s online payment system. MISUKI does not have access to your credit card information and does not store or disclose your credit card information. Any personal or financial information you provide to our online payment system is subject to the third-party’s privacy policy and terms of use and we recommend you review these policies before providing any personal or financial information. MISUKI currently uses Stripe as our payment processor.
Links to Other Websites
We may provide, as a convenience to you, links from our Site to other websites, including sites operated by us, our partners, associates, or independent third parties. Each website has its own privacy policies and practices, as described on such site. Those policies and practices may be different than the policies and practices described herein, and we urge you to read such site’s privacy policy carefully before you use or submit information to that site. Additionally, to the extent that you follow a link to a website operated by an independent third party, please be aware that we exercise no authority or control over that third party and cannot and are not responsible for any information that you may submit at that site.
No Data Collected from Children
Our Site is not directed at nor intended for use by children. As a result, we will not knowingly collect information from children under sixteen (16) years of age with or without consent from their parents or guardians. If you are under the age of sixteen you are prohibited from using our Site or with providing us with your personal information, unless you can demonstrate affirmative authorization from your parent or legal guardian to do so.
Cookies and Web Analytics
When you visit this Site, we use cookies and similar technologies to collect information and enhance your experience online through web browsers and applications. This site may only function properly if cookies are enabled. Cookies are very small files that store information about your visit to and use of this Site. Most major commercial internet sites use them and they make your internet-surfing more useful and less time-consuming for you because they store information that is reusable each time you visit this Site, such as preferences you have chosen to share with us. Cookies allow us to provide information that is more meaningful to you without asking you the same questions every time you visit us. You may get also cookies from our advertisers and service providers. Accepting cookies through your web browser is your personal choice. You can set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as good of an experience as one that is specifically tailored to your needs by utilizing the cookie and you may not be able to utilize some features of the Site. We may also use our own cookies to provide you with personalized online display advertising tailored to your interests. We use different analytic tools which serve the purpose of measuring, analyzing and optimizing our marketing and provide you with customized advertisements that could be of particular interest to you. In particular, we use the following tools and programs: Google Analytics. To see how you can opt-out of certain Google features and to better understand Google privacy practices, visit: Google Analytics Opt Out Link .
Your Rights and Responsibilities
You are permitted, and hereby agree, to only provide personal information to MISUKI if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon anyone’s data privacy rights or privileges. If you provide MISUKI with any personal information about a third party, you expressly represent that you have the full right and authority to submit the information to MISUKI. You may have certain rights under applicable data protection laws with respect to personal information about you that is collected through the Site or when you contact or otherwise engage with us. To exercise any of these data privacy rights, please contact us, or have your authorized agent contact us, in accordance with the “Contact Us” section listed below. In the event you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are (or the authorized agent of) the consumer whose personal information is the subject of the request. We will respond to any data requests within the timeframes required by law, and we may charge a fee to facilitate your request, where permitted by law. Marketing. You have the right to opt-out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages, will give you an option of not receiving such communications from us in the future.
Changes to the Policy
We reserve the right to change or update this Policy at any time by posting a notice that we are changing our Privacy Policy, sending an e-mail message to previously registered visitor and/or taking such additional steps as may be required by law.
Contact Us
If you have questions regarding this Privacy Policy or our handling of your personal information, would like to request more information from us, or would like to exercise a data privacy right, please contact us at shopmisuki@gmail.com.